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Class II Exam The exam is an open book, multiple choice exam.  It consists of 60 questions.  Recommended references to bring: The Waterworks Regulations (Nov. 1995), the Alabama Manual (post 1997), and the CSU (Sacramento) Manuals Water Treatment Plant Operations, Volume 1 and Volume 2.

Class II Content Areas

• Pretreatment of source water
  

• Chloramines
  

• Chlorine dioxide disinfection
  

• Chlorine disinfection
  

• Corrosion control
  

• Fluoridation
  

• pH adjustment
  

• Chemical coagulants
  

• Flocculation tanks
  

• Rapid mix units
  

• Dissolved air floatation
  

• Inclined plate sedimentation
  

• Sedimentation basins
  

• Tube sedimentation
  

• Upflow and solids-contact clarification
  

• Calcite filters
  

• Cartridge filters
  

• Diatomaceous earth filters
  

• Direct filtration
  

• Gravity/rapid sand filtration
  

• Membrane filtration
  

• Slow sand filtration
  

• Activated carbon adsorption
  

• Aeration
  

• Coagulation aids
  

• Ion exchange softening
  

• Iron and manganese sequestration/removal
  

• Lime-soda ash softening
  

• Residual discharge to lagoons
  

• Residual discharge to lagoons and then surface water
  

• Flow measurement
  

• Leak detection
  

• System flushing
  

• Well inspection
  

• Evaluate bacteriological characteristics of source water
  

• Evaluate biological characteristics of source water
  

• Evaluate chemical characteristics of source water
  

• Evaluate physical characteristics of source water
  

• Collect alkalinity samples and interpret analysis
  

• Collect carbon dioxide samples and interpret analysis
  

• Collect chlorine demand samples and interpret analysis
  

• Collect chlorine residual samples and interpret analysis
  

• Collect conductivity samples and interpret analysis
  

• Collect disinfectant by-products samples and interpret analysis
  

• Collect fluoride concentration samples and interpret analysis
  

• Collect hardness samples and interpret analysis
  

• Collect iron/manganese samples and interpret analysis
  

• Collect jar test samples and interpret analysis
  

• Collect lead/copper samples and interpret analysis
  

• Collect microbiological samples and interpret analysis
  

• Collect nitrate samples and interpret analysis
  

• Collect pH samples and interpret analysis
  

• Collect phosphate samples and interpret analysis
  

• Collect temperature samples and interpret analysis
  

• Collect total organic carbon samples and interpret analysis
  

• Collect total suspended solids samples and interpret analysis
  

• Collect turbidity samples and interpret analysis
  

• Perform alkalinity analysis
  

• Perform chlorine demand analysis
  

• Perform chlorine residual analysis
  

• Perform conductivity analysis
  

• Perform disinfection byproducts analysis
  

• Perform fluoride concentration analysis
  

• Perform hardness analysis
  

• Perform iron/manganese analysis
  

• Perform jar test analysis
  

• Perform lead/copper analysis
  

• Perform nitrate analysis
  

• Perform pH analysis
  

• Perform total organic carbon analysis
  

• Perform turbidity analysis
  

• Operate blowers, compressors, and pneumatics
  

• Operate chemical feeders
  

• Operate computers
  

• Operate electronic testing equipment
  

• Operate generators
  

• Operate hydrants
  

• Operate instrumentation
  

• Operate prime movers/drives (engines and motors)
  

• Operate traps and drains
  

• Operate valves
  

• Operate well pumps
  

• Inspect equipment for abnormal conditions
  

• Read charts
  

• Read meters
  

• Read pressure gauges
  

• Maintain backflow preventers
  

• Maintain blowers, compressors, and pneumatics
  

• Maintain chemical feeders
  

• Maintain electrical equipment
  

• Maintain fittings
  

• Maintain instrumentation
  

• Maintain mechanical equipment
  

• Maintain pipes
  

• Maintain prime movers/drives (engines and motors)
  

• Maintain treatment units
  

• Maintain valves
  

• Maintain water pumps
  

• Maintain water treatment filters
  

• Chemical handling safety
  

• Confined space entry
  

• Electrical hazards
  

• Facility upset
  

• Fire safety
  

• Lock-out/tag-out
  

• Pathogens
  

• Personal protective equipment
  

• Source contamination
  

• Spill response
  

• Terrorism
  

• Traffic control procedures
  

• Trenching and shoring safety
  

• Administer compliance, emergency preparedness and safety program
  

• Administer facility security program
  

• Administer quality control program
  

• Develop operation and maintenance plan
  

• Plan and organize work activities
  

• Record and evaluate data
  

• Respond to complaints
  

• Write regulatory authority reports
  

Domain and Number of Exam Questions

Monitor, Evaluate and Adjust Treatment Processes & System: 29

Collect Samples and Interpret Analysis: 7

Perform Plant Process and Control Laboratory Analysis: 7

Evaluate Characteristics of Source Water: 2

Operate Equipment: 6

Evaluate and Maintain Equipment: 8

Perform Security, Safety and Administrative Procedures:11

Total Number of Items: 70

Source: Board for Waterworks and Wastewater Works Operators: Waterworks Operator Job Analysis, Class II

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Class II

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